Setting Up Outlook Express - Powered By Kayako SupportSuite

05 Sep 2010

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	Setting Up Outlook Express

Solution 1. After loading Outlook Express, go up to the top and choose "Tools"

2. Then choose "Accounts" from that drop down list

3. Choose the "Mail Tab" to view your email accounts

4. Choose "Add" and then choose "Mail" from the fly out menu.

5. Type in the name you want displayed and click "Next"

6. Click in the radio button (little circle) beside "I have an email address I would like to use" and then type in the email address you want to use you@yourdomain.com

7. The next screen asks you for your incoming (POP) and outgoing (SMTP) mail servers.

Here is what you enter:

POP: mail.yourdomain.com (use your actual domain)

SMTP: Type "mail.yourdomain.com" with no quotes and replace "yourdomain.com" with your actual domain. Also see "Using Your Own ISP For Your Email" below.

8.The next screen you see will be where you type in your username and password for that email account. If you set up an account in the Mail Manager, use the name of the email account and the password that you assigned to it.

IMPORTANT: Use the ENTIRE email adress as the username!

9. Click "Next", and then "Finish".

Using Your Own ISP For Your Outgoing Email (This can solve many problems)

1. In Outlook Express, within the "Server tab", put in Outgoing Mail: smtp.email.msn.com (not mail.yourdomain.com - and if you're using another ISP besides MSN, try replacing MSN with your ISP's name.

You can also try something like: mail.YOURISP.com or smtp.YOURISP.com - Most likely your ISP's web site would have that information or you may need to call them.

2. Press the "Settings" tab to the right and put your ISP account name and ISP password in the dialog boxes -- check the "Save Password" box if you want to save your password.

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16 May 2008 02:27 PM